Documents

Please feel free to download any of the following documents you feel may be helpful.

Process–based Business Requirements Gathering

Quality Assurance versus Quality Control

RAID Log

RACI Definition

Product Ownership

User Story vs Use Case

Understanding Business Processes (with sample)

Sample Business Process Map

Process Metrics

Business Process Automation

Communication Risk

Elon Musk's 5 Step Process Optimization Mantra

David's Resume